Terms and Descriptions

Learn about the definition of all metrics tracked in Appflow.ai subscription dashboard.


Term
Description

New subscribers

the sum of new subscribers (EXcluding reactivated) for the chosen period

Active subscribers

the sum of all subscribers for the chosen period

Renewed subscription

the sum of subscribers who were renewing the subscription at least 1 time. Subscribers that are active for the chosen period

Reactivated subscription

the sum of subscribers that we're back( after a non-paying period) - the amount of those who were back during the chosen period

Cancelled subscription

refunds and turns-renewals-off - during the chosen period

New installs

the sum of installs during the chosen period

New trials

the sum of started trials started during the chosen period

Active trials

the sum of all trials active for the chosen period of time

Cancelled trials

all trials that were cancelled for the chosen period

Install to trial %

the sum of all installs for the chosen period that were converted to trials (any day even out of chosen period) from all installs from the chosen period

Trial to purchase %

the sum of trials for the chosen period that were converted to subscriptions (any day even out of chosen period) from all trials for the chosen period

Install to purchase %

the sum of install for the chosen period that was converted to subscriptions (any day even out of chosen period) from all installs for the chosen period

Purchase to churn %

the sum of all subscriptions for the chosen period that were cancelled (any day even out of chosen period) from all subscriptions for the chosen period

Refunds events

the sum of all refund events that happened for the chosen period of time

Refunds amount

the sum of all money refunded for the chosen period of time

Cancellation from renewals

the sum of turns renewals-off for the chosen period

Billing issues

the amount of all billing issues sent to us from stores for the chosen period

Crash issues

the amount of all crashes events for the chosen period

New installs for hour/day

the sum of all new installs for the last hour or last 24h

New trials for hour/day

the sum of all new trials for the last hour or last 24h

New subscriptions for hour/day

the sum of all new subscriptions for the last hour or last 24h

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